Desktop Support Technician, San Mateo, CA

Freedom Financial Network is looking for our next Superstar to join our IT Team in San Mateo, CA.

FFN has an immediate opening for a Desktop Support Technician. This position reports directly to our Sr. Director of IT and will work closely with the other members of our Information Technology team to support all Tier 1 requests and projects.

Freedom Financial Network has been recognized “Best Places to Work” in our California and Arizona locations multiple years running.


Key Job Responsibilities:


Initial computer setup and testing for new hires and internal moves

New phone setup

Serve as Tier 1 support for all technology related local issues such as PC/Phone/laptop/printer.

Maintain new and used equipment inventory.

Work on special projects as assigned by manager.

The ideal candidate will have the ability to work in a fast paced environment that requires excellent organization and communication skills.


Qualifications and Requirements:

Hardware Certifications (A+)

Minimum of 3 years technical support experience to include PC software and hardware troubleshooting.

Skilled in Microsoft product line including: Word, Excel and PowerPoint.

Hands on experience with Inter-Tel or like PBX equipment.

Ability to lift up to 50lbs is required.


For immediate consideration submit your resume when applying.